Shipping policy

Thank you for shopping with Miraki.

Every Miraki piece is made to order. This allows us to reduce unnecessary waste while focusing on thoughtful design and quality production.

We ship worldwide.

Delivery Time

Orders are typically delivered within 7–10 business days.

During new releases, holidays, or periods of high order volume, delivery times may be slightly longer. If significant delays occur, we’ll notify you as soon as possible.

Shipping Confirmation & Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking information to update after your package has been scanned by the carrier.

Incorrect Shipping Addresses

Please ensure your shipping address is correct before placing your order.

If you notice an error, contact us as soon as possible. While we’ll do our best to update your information before production begins, we can’t guarantee changes once production has begun or your order has shipped.

Miraki is not responsible for orders shipped to an address entered incorrectly during checkout.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Miraki is not responsible for lost or stolen packages.

If your package appears to be missing, we recommend:

  • Checking around your delivery location.
  • Asking household members or neighbors if they accepted the package.
  • Contacting the shipping carrier directly to file a claim or request additional delivery information.

Miraki is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

Shipping Delays

Delivery estimates may be affected by weather, holidays, customs processing, or other circumstances outside of our control.

While we’ll always do our best to get your order to you as quickly as possible, Miraki cannot guarantee delivery dates once an order has been shipped.

Questions

If you have any questions about your order or shipping, please contact us at support@miraki.store or through our Contact page. We’ll be happy to help.